Last updated: August 10, 2026
Lead Core Solution LLC (“LCS,” “we,” “us,” or “our”) is a New York limited liability company. This Privacy Policy explains how LCS collects, uses, discloses, protects, and retains personal information when individuals visit leadcoresolution.com, contact LCS, request a demonstration, submit a form, communicate with us, or otherwise interact directly with LCS. It also explains, at a high level, how LCS handles data that it processes on behalf of its business clients.
This Policy applies to information for which LCS determines the purposes and means of processing, such as information submitted directly to LCS for sales, support, billing, website use, or business communications.
LCS also provides managed business-development technology services to business clients. In that context, LCS may process personal information contained in a client’s CRM, communications, appointments, lead records, call transcripts, or workflows on the client’s behalf (“Client Data”). The business client generally determines why and how that Client Data is used. Requests concerning Client Data should ordinarily be directed to the business that collected the information; LCS will assist its client as required by contract and applicable law.
Client Data remains the client’s data as between LCS and the client. LCS does not sell Client Data.
Where enabled and permitted by law, telephone calls or other communications involving LCS or an LCS-managed AI agent may be recorded, transcribed, summarized, analyzed, or otherwise processed using automated or artificial-intelligence technologies. Applicable recording, AI, and consent disclosures may be provided through the relevant call flow, form, client process, or communication channel.
LCS may receive information from business clients, authorized integrations, advertising or lead-generation platforms, referral partners, public business sources, or service providers. When a client supplies contact lists, leads, consent records, or campaign instructions, the client is responsible for ensuring that its collection and use of that information is lawful and that required permissions have been obtained.
Acceptance of this Privacy Policy or the LCS Website Terms of Service, by itself, is not intended to create consent for marketing calls, automated texts, or artificial/AI-generated voice communications where separate consent is required by law. Any marketing consent is governed by the disclosure presented at the point where consent is requested.
Where you provide legally sufficient consent, LCS or an applicable business client may use the provided number or address for the communications described in that consent. You may revoke consent using a legally recognized method, including any opt-out instructions provided with the communication. Transactional or service communications may continue when permitted by law even after marketing preferences are changed.
LCS may disclose personal information only as reasonably necessary for legitimate business, service, security, legal, or client-directed purposes, including to:
LCS does not sell personal information for monetary compensation. Depending on the website technologies enabled from time to time, certain disclosures to analytics or advertising providers may be treated as a “sale,” “sharing,” or “targeted advertising” activity under some state privacy laws even where no money changes hands. Where applicable law gives you an opt-out right, LCS will provide or honor the legally required mechanism.
LCS may use cookies, pixels, tags, scripts, local storage, and similar technologies for site operation, preferences, security, analytics, performance measurement, and, where enabled, advertising. You may control many of these technologies through your browser or device settings. Blocking certain technologies may affect website functionality.
If LCS deploys a cookie-consent or privacy-preferences tool, the selections available through that tool will supplement this Policy. LCS should keep the tool and this Policy aligned with the technologies actually used on the website.
LCS uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction. Internal controls include individual staff accounts, no shared administrator credentials, multi-factor authentication where available, role-based and least-privilege access, prompt revocation of access when personnel leave or change roles, and a policy against routine downloading of Client Data to local devices.
No system, network, transmission, or storage method is completely secure. Accordingly, LCS cannot guarantee absolute security.
LCS retains personal information for as long as reasonably necessary for the purposes described in this Policy, to provide services, comply with contractual and legal obligations, resolve disputes, maintain security and fraud-prevention records, and enforce agreements.
For Client Data, the applicable client agreement controls export and termination procedures. A client may request export or deletion of its Client Data where technically available. LCS will delete, or cause applicable service providers to delete, Client Data within a commercially reasonable period after a valid request or termination, subject to legal obligations, billing and security records, fraud-prevention needs, technical backup cycles, and other permitted retention requirements. Residual copies may temporarily remain in secure backups or archives until overwritten or deleted under ordinary retention cycles.
Depending on where you live and whether a particular privacy law applies to LCS, you may have rights relating to your personal information. These may include the right to request access or knowledge, correction, deletion, portability, restriction of certain processing, or an opt-out of certain sale, sharing, targeted advertising, or profiling activities. Some jurisdictions also provide a right to appeal a denied privacy request.
To submit a privacy request concerning information controlled by LCS, contact [email protected]. LCS may need to verify your identity and may deny or limit a request where permitted by law. Authorized agents may submit requests where applicable law permits.
If your request concerns information held by LCS on behalf of one of its business clients, please contact that business directly. LCS will assist the client with verified requests as required by the applicable agreement and law.
General LCS website forms, ordinary sales channels, and general-purpose contact methods are not intended for submission of protected health information (“PHI”). Do not submit medical records, diagnoses, treatment details, or other PHI through a general LCS website form, sales chat, or demo request unless the channel is specifically designated for a HIPAA-enabled deployment.
Where LCS provides services to a HIPAA-covered client and the services require LCS to create, receive, maintain, or transmit PHI on that client’s behalf, the relationship must be configured under the applicable HIPAA-enabled deployment and any required Business Associate Agreement. In that context, PHI is governed by the applicable BAA, client agreement, and HIPAA requirements rather than solely by this general Privacy Policy.
LCS services are intended for businesses and adults acting in a business or professional capacity. The website is not directed to children under 13, and LCS does not knowingly collect personal information from children under 13 through the website. If LCS learns that such information was collected through a general website channel, LCS will take reasonable steps to delete it.
LCS is based in the United States. If you access the website or services from another country, information may be processed in the United States and in other locations where LCS or its service providers operate. Where applicable privacy law requires additional safeguards, contractual terms, transfer mechanisms, notices, or rights, LCS will address those requirements as applicable to the relevant processing relationship.
The LCS website may contain links to third-party websites, integrations, or services. LCS does not control the privacy practices of unaffiliated third parties. Their privacy policies and terms govern their independent processing activities.
LCS may update this Privacy Policy to reflect changes in services, technology, legal requirements, or business practices. The “Last Updated” date will identify the most recent revision. Where legally required, LCS will provide additional notice or obtain consent before materially different processing begins.
Questions or privacy requests may be directed to: